Carelist Support

Carelist is free to download. Creating a family is a one-time $4.99 purchase, and only the person who purchased it can create a family. Other guardians can join your family for free.

Open Carelist, tap Share, and send the invitation to the other guardian. They accept using their own Apple ID. Both of you need to be signed in to iCloud, and iCloud Drive must be turned on for Carelist in Settings.

Check that both devices are online and signed in to iCloud, and that you have enough iCloud storage. Open Settings, tap your name, then iCloud, and make sure Carelist is turned on. Sync can take a few minutes.

Open Settings, then Notifications, then Carelist, and make sure Allow Notifications is on. Also check that no Focus mode or Do Not Disturb setting is silencing them. Reminders are scheduled on your device, so they work offline.

Sign in to the same Apple ID on the new iPhone and download Carelist from your purchased apps. Your information syncs back through iCloud. Restoring from an iCloud or computer backup also works.

Carelist is free to download, so reinstall it from the App Store, then open Settings in the app and tap Restore Purchases while signed in with the Apple ID that bought it. You will not be charged again.

Apple handles all payments and refunds, including the one-time purchase that lets you create a family. Visit reportaproblem.apple.com and choose the Carelist purchase.

Delete entries in the app, or delete the app from your device. To also remove the copy stored in iCloud, open Settings, tap your name, then iCloud, then Manage Account Storage, choose Carelist and delete its data. We hold no copy, so there is nothing to request from us.

No. Carelist is a personal organizer for information you enter. It is not a medical device, does not provide medical advice, and is not an official medical record. Always confirm medications and doses with your healthcare provider or pharmacist.